Jordan Kuwait Bank Wins "Excellence in Banking Transformation in the Middle East for 2026” Award

Jordan Kuwait Bank has received the "Excellence in Banking Transformation in the Middle East for 2026” Award from the World Union of Arab Bankers, following its recognition as the "Middle East’s Best Bank Transformation” award at the Euromoney Awards for Excellence 2026.

The award was accepted on behalf of the Bank by Daoud Issa, Chief Operating & Support Officer, and Zuhdi B. Al-Jayousi, Chief Banking Officer, during the Union’s 2026 annual Gala Dinner, held on Friday, September 11, 2026, in Istanbul. The event brought together senior executives and representatives from leading banking and financial institutions across the region.

This latest recognition reflects the growing regional and international acclaim for Jordan Kuwait Bank’s institutional transformation journey. It follows the Bank’s achievement in July, when Euromoney named it "Middle East’s Best Bank Transformation” in recognition of the progress made under its development strategy.

The Bank’s transformation efforts have included strengthening its financial position, enhancing governance and risk management frameworks, improving operational efficiency, investing in digital infrastructure, and elevating the overall customer experience.

Commenting on the achievement, Haethum Buttikhi, Group Chief Executive Officer, said that the recognition reflects the growing appreciation for the Bank’s transformation journey over the past several years, as well as the dedication of its employees in enhancing operations and modernizing banking services and solutions to keep pace with evolving customer expectations and rapid developments in the financial and banking sector.

Buttikhi added that the award provides further motivation for the Bank to continue implementing its development plans, investing in digital solutions and innovation, and strengthening its ability to deliver a more efficient and seamless banking experience. It also supports the Bank’s commitment to fostering an institutional culture centered on performance, agility, sustainability, and future readiness.

He noted that the award adds another important regional recognition to the Bank’s record and reinforces its position among banking institutions that have successfully translated their transformation strategies into tangible improvements in operational efficiency, service quality, and customer experience.

Jordan Kuwait Bank’s receipt of this award from the World Union of Arab Bankers recognizes the significant progress it has made throughout its banking transformation journey, particularly in developing banking services and solutions, advancing innovation, and enhancing operational efficiency. These achievements reflect the Bank’s strategic commitment to keeping pace with the evolving needs of the banking sector while continuously improving the customer experience.

The World Union of Arab Bankers is a specialized organization dedicated to supporting the development of the Arab banking sector. It recognizes banking institutions and industry leaders that achieve notable accomplishments and contribute to the advancement of the banking industry across the region.